This is a guest post from Customer Research Expert Ryan Gibson, Founder of Content Lift. Talking To Your Customers Is Bad Advice. Here’s The...
Your website is one of the most valuable assets your business owns in the B2B world. This isn’t just true of the sexy SaaS companies that keep...
We have previously covered how to define who your Dream Customer is for your business, and why you should be focussing your time and energy on them...
Your Dream 100 is a list of 100 places your Dream Customers congregate online to find information and discuss things relevant to them and their...
Distilling out a clear message to capture your brand can be difficult and expensive to achieve. Experts in branding can take months to get this...
When your business starts to focus on finding and servicing your Dream Customer as opposed to just any customer, it’s incredible how much more...
We’ve all heard the saying “the customer is always right”. In a crowded world where customer service is a genuine differentiator for a business, this...
Your brand is important. We know this by instinct, by experience. Case studies on the topic are dime a dozen. The number of books, articles, podcasts...