Reddit might not be the first platform that comes to mind when you think about B2B marketing, but this community-driven channel is rapidly gaining momentum. With its raw, unfiltered discussions and growing visibility in search results, Reddit has quietly become a space where real opinions are shared, and trust is built. And trust is the currency of B2B.
Think about it—where else can you tap into the unvarnished conversations your dream customers are having about their problems, frustrations, and the solutions they’re considering? There’s a reason that customer research expert Ryan Paul Gibson often refers to Reddit as a channel worthy of investigation for research.
In this article, we’re cutting through the noise to explore whether Reddit could work as a demand generation channel for your business. We’ll cover the opportunities, the pitfalls, and how you can get started without wasting time or money on tactics that don’t work.
Listen To The Episode
Watch The Episode
What Makes Reddit Unique for B2B Marketing?
When you think of B2B demand generation, Reddit might not scream “go-to platform”, but here’s why it’s worth a look: Reddit is not just a collection of forums; it’s where people go to ask real questions and get real answers. No filters, no fluff—just raw, honest discussions. And thanks to a recent data-sharing agreement with Google, Reddit content is popping up more and more in search results. As Kevin pointed out,
For B2B marketers, this means Reddit offers something you can’t find on polished platforms like LinkedIn—authenticity. Whether it’s discussions about software, industry challenges, or product comparisons, Reddit users aren’t afraid to speak their minds. Or, as one user once said in a Life Advice thread, “If you want people’s real opinions on things, go onto Reddit because you’ll find real people arguing about it”.
For brands that value transparency and want to tap into where trust is built, Reddit is a goldmine. The conversations happening here can tell you what your customers really care about, straight from the source.
Identifying B2B Intent on Reddit
Here’s the million-dollar question: is Reddit the right channel for your B2B strategy? The answer lies in understanding your audience. The first question is quite simply: are your dream customers on Reddit, discussing issues relevant to your product or service?
Reddit is where people seek solutions. Whether it’s someone exploring the best CRM for their business or troubleshooting a marketing strategy, users head to relevant subreddits for honest advice. And because of Reddit’s structure, these aren’t casual scrollers – they’re actively engaged and looking for answers.
Anecdotally, Kevin shared how he uses Reddit to stay ahead:
That’s the key—Reddit can be used as a listening tool.
Equally important is understanding the context of the channel. Not every impression is made equal. A billboard is not the same as a LinkedIn ad, is not the same as a Reddit ad. On LinkedIn, people are in a professional mindset—networking, job-hunting, learning, or closing deals. Reddit is different. It’s where people go to ask questions, share experiences, and dig for authentic insights. The mindset shift matters. It’s not about selling, it’s about joining the conversation.
Take a moment to map out where your audience spends their time online and why. If they’re on Reddit, you’ve got a unique opportunity to meet them where they are. But if they’re not, your time is better spent elsewhere.
Organic Engagement on Reddit Over Ads
If you’re planning to run ads on Reddit, let me stop you right there. Pure ads on Reddit are damn hard to make work. Reddit users are a tough crowd. They’re savvy, sceptical, and allergic to anything that smells like a hard sell. That’s why the real opportunity lies in organic engagement—being helpful, not salesy.
Here’s the approach that works:
It’s about showing up in discussions where your audience is asking questions and offering genuine advice—without expecting anything in return. This is exactly what AusBeds, an Australian mattress company, has nailed. Their founder shares detailed recommendations in forums, even pointing people to competitors when it makes sense. That level of honesty builds trust, and trust drives advocacy.
Reddit rewards transparency and authenticity. If you lead with value, users will appreciate it—and they’ll remember you when they’re ready to buy. Skip the ads and focus on meaningful, organic interactions. It’s a slower burn, but the long-term payoff is worth it.
Testing Messaging on Reddit
Reddit can also be a great channel for informing and testing your messaging. You can observe the language your dream customers use on Reddit, and you can drop a response, see how the community reacts, and adjust accordingly. No focus groups, no surveys—just real, unfiltered feedback.
Think of Reddit as a live lab for your messaging. You’re speaking directly to your dream customers, understanding their pain points, and tweaking your language until it lands just right. The insights you gather here can shape not just your Reddit strategy but your broader campaigns, giving you the confidence to invest in paid channels with messaging that’s already battle-tested.
Longevity of Reddit Content
Most social media posts have a super short lifespan. You hit publish, and within a week—or even hours—it’s old news. Reddit has the benefit of being more evergreen. A Reddit post can keep popping up again and again over time. Particularly as it’s indexed by Google and how often it shows up in its results.
Reddit is more like a library than a newsfeed. People go there to search for answers to their questions, whether it’s today or three years from now. Even years later, you’ll potentially still be getting eyeballs on those kinds of recommendations and resources you share. This means the effort you put into a thoughtful Reddit post doesn’t just disappear into the void—it keeps working for you.
It’s a little bit like YouTube: both platforms allow your content to live on, constantly being discovered by new audiences. If you’re creating valuable, evergreen content, Reddit gives you the chance to amplify your reach long after the initial post. It’s not just about engagement today, it’s about building a lasting presence that continues to drive value over time.
Real-Life Success: The Consultative Approach
When on Reddit, it’s important to take more of an independent, consultative approach. That means helping, not selling. If you’re not the right solution for someone, refer them to someone else. It’s about building trust – and building trust with this community is essential if you want people to listen to you.
Here’s why this works:
When people feel like you have their best interests at heart, they’re far more likely to advocate for you down the line. It’s a win-win.
Going back to AusBeds as an example again. They provide honest advice, even recommending competitors when it’s the right fit. That level of transparency earned them trust, referrals, and long-term customer loyalty. It’s proof that sometimes, being consultative and honest does more for your brand than any slick sales pitch ever could.
Measuring Success on Reddit
Measuring success on Reddit isn’t as straightforward as tracking clicks or conversions, and that’s okay. Reddit is unlikely to appear as a touchpoint in your attribution reports. So if you’re looking for the neat little line from Reddit to a closed-deal, you’re going to be disappointed. Instead, success on Reddit often shows up in more qualitative ways, like conversations with prospects or self-reported attribution.
Also, Reddit is a long game. We know there’s a significant time lag in any B2B marketing efforts, and your efforts on Reddit should be judged accordingly. Building trust and being helpful in a community doesn’t yield instant results—it plants seeds for future opportunities.
A great example is DreamData’s experiment with Reddit ads. They spent $3,000, saw low CPMs, and got decent traffic, but no deals showed up in their attribution reports. However, their reliance on traditional attribution methods likely missed the platform’s longer-term impact. This highlights why patience and a focus on qualitative feedback are essential when evaluating Reddit’s true value. Play the long game, and you’ll see the payoff.
Key Takeaways for B2B Marketers
Reddit is not your typical B2B marketing channel, and that’s exactly what makes it so interesting to explore if you approach it the right way. The platform thrives on authenticity, honesty, and helpfulness, not flashy ads or pushy sales tactics.
Even if it doesn’t work very well for running ads, it’s still important to consider it as a channel for you to work your way into organically. It’s an opportunity to engage organically, refine your messaging, and build trust over time.
For B2B marketers, the formula is simple: know your audience, show up to provide value, and let the community guide the conversation. Done right, Reddit offers a space to deeply connect with your audience in a way that few other platforms can.
Here’s how you can get started:
- Identify your audience: Research relevant subreddits and user behaviour to determine if Reddit is a good fit.
- Test and refine: Use Reddit’s real-time feedback to sharpen your messaging and approach.
- Focus on organic engagement: Skip the hard sell and prioritize building relationships through helpful, honest contributions.
If you’re willing to approach Reddit with patience and authenticity, it can become a powerful tool for understanding your dream customers, building trust, and ultimately driving demand for your business.